Loan product availability is subject to many factors including loan amount and qualification of borrower. Not every applicant qualifies or is eligible for every loan program. Some loan products may not be available in all states in which the company holds licenses. Loan approval, note rate and annual percentage rate (“APR”) are dependent on factors including, but not limited to: loan program selected, credit, collateral, income, assets and overall financial history. Not all applicants will be approved for a loan. All loan programs, terms, and interest rates are subject to change without notice.
Consumer Complaint Information: Highlands Residential Mortgage, Ltd. (NMLS ID 134871) is licensed under the laws of the State of Texas and by the State Law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Highlands Residential Mortgage, Ltd. (NMLS ID 134871) should complete, sign, and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be downloaded and printed from the Department’s website located at http://www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline at 1-877-276-5550, by fax at (512) 475-1360, or by email at smlinfo@sml.texas.gov. 7 TAC 81.7 / TFC 157.007 / April 1, 2010. In Colorado: To check the license status of your mortgage loan originator, visit www.nmlsconsumeraccess.org.